The New Zealand Workforce
We have many different cultures working as caregivers. While they bring a richness to our society they also bring a set of values and beliefs that will probably not be aligned to those in their care. Miscommunication is a major factor that causes problems for both the employer and the employee.
Unfortunately the onus for this often falls on the shoulders of the Employer for many of these people are so grateful to have work and see earning a living as the prime motivator for work. Many send money home to families in their own country. Training is a low prioity for them as survival is upper most on their mind.
This is something that is very foreign to Kiwi's. We have a system that supports us with a hand up when we need it. While this system has its downside, it also means that we do not understand what it is like to be absolutely destitute - have nothing. This influences how we behave. We always know we have a back up, albeit a meagre existence, it can at least cover the basics.
If we do not train people to understand the Kiwi way of life and encourage them to understand the role they have in looking after our citizens, then we will continue to disempower both them and the people in care.
We have a responsibility to the vulnerable, be it child or adult, to encourage and empower them to be the best they can be, to what ever level they can achieve.
If you are experiencing any of these issues in your workplace, why don't you give me a call and discuss some options in training that could make positive difference for you and your workplace.
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